AERIXDELIVERY
Clear policy

Delivery & Returns.

The current phase is a no-payment waitlist. Delivery, hygiene and return conditions are displayed before any orders open.

Indicative lead times

No product is sold today. If orders open, lead times will depend on workshop validation, the micro-run and transport. You will receive the information before ordering.

Zones and fees

Zones, fees and carriers will be confirmed before any orders open. No delivery is promised at the waitlist stage.

Before-order terms

AERIX is not available for purchase today. Delivery terms, hygiene rules and the absence of returns and exchanges will be repeated before any order opening. For any question, contact us at hello@aerixunderwear.com.

Returns and exchanges

Returns and exchanges are not accepted for AERIX underwear, for hygiene reasons related to intimate garments in direct contact with the skin. This rule will be clearly displayed before any orders open. If a delivered product has a confirmed stitching, fabric or conformity defect, statutory guarantees still apply: contact support@aerixunderwear.com.

Leaving the waitlist

You can request deletion of your registration at any time. No payment is associated with the waitlist.